Frequently asked questions

FINTRAC registration is not yet confirmed. This website provides information and accepts enquiries; it does not process Bitcoin transactions.

FINTRAC MSB registration number: [INSERT REGISTRATION NUMBER]

See our About page for business registration information.

No website account is needed to find an ATM or plan a purchase. Transaction verification takes place at the kiosk. This website does not provide customer accounts or transaction history.

Search our location directory by city, postal code, street, or venue. Select a location to see its map, directions, hours, and availability. The directory shows only our published locations. Alternatively you can reach out to us and we can help you find a location near you.

After you complete your transaction at the kiosk, you will receive both an email and an SMS with your transaction details and a link to view your transaction hash on the blockchain. Use that link to check its confirmation status.

Network confirmation times vary, and your wallet may wait for confirmations before showing a purchase as complete. Check the receiving address against the details in your email or SMS. A delay alone does not tell you whether a purchase failed.

If you need us to check a purchase, email support@bitcoinnearme.ca with the ATM location and transaction reference. Support is by email only, 10am–7pm Eastern Time, seven days a week.

Alternatively you can check your transaction status your self here it is free and public information! Just copy and paste your Bitcoin address into the search bar to check all of your latest transactions!

The minimum purchase is C$20.

Without full identity verification, the maximum is C$995. Without full identity verification you will still need to do phone verification using a two-factor authentication code sent by SMS.

Purchases of C$1,000 or more require full identity verification with government-issued ID. Complete this at the kiosk by selecting the option to purchase over C$1,000 and following the on-screen instructions.

Health cards are not accepted for identity verification. All other government-issued ID is accepted.

1. Choose a Bitcoin Near Me location and check its availability.
2. Bring Canadian cash, your phone for SMS verification, and the receiving QR code from a Bitcoin wallet you control. Bring government-issued ID if you need full verification.
3. Select a Bitcoin purchase at the kiosk and follow the verification and wallet instructions.
4. Check the receiving address and purchase details before inserting cash and completing the on-screen steps.
5. Keep your receipt or transaction reference.

Our first-visit guide explains how to prepare.

No. Bitcoin Near Me is cash only. Bring Canadian dollars (CAD) in cash; debit and credit cards are not accepted.

Completed, confirmed cryptocurrency transfers are irreversible and final. Bitcoin Near Me cannot reverse these transfers, change their destination, or retrieve cryptocurrency sent to a scammer’s wallet. Bitcoin Near Me does not reimburse losses from correctly completed transactions you authorize, including transfers to scammers. Verify the receiving wallet and every purchase detail before proceeding, and stop if someone is pressuring you to pay.

A wallet lets you receive and manage Bitcoin. It manages the keys used to authorize transactions; your Bitcoin is recorded on the blockchain. Prepare a wallet you control before visiting the ATM.

Open your wallet, select Bitcoin, and choose its receive option. It should show a receiving address and QR code. Use the QR code for your own wallet and check the address shown at the kiosk before paying.

Keep your recovery phrase and private keys private, with a secure backup separate from your device. Anyone who obtains them may be able to spend your Bitcoin. Never share them with a supposed adviser, someone you met online, or anyone claiming to provide support.

We welcome enquiries from Canadian retailers. Complete our host application form with your contact details, business name, address, phone number, opening hours, and a message about your space or any hosting questions. Our team will contact you to discuss whether the location is a fit and the next steps.