YOUR INFORMATION

Privacy Policy

Last updated: October 26, 2026.

Scope

Bitcoin Near Me Inc., operating as Bitcoin Near Me (BNMI, “we”, “us”), explains here how we handle personal information when you visit https://bitcoinnearme.ca/, contact us, apply to host an ATM, or use our ATM services. The information collected depends on the service, transaction, and applicable Canadian privacy and anti-money-laundering requirements.

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Information we collect

• Contact and support: Your name, email address, enquiry topic, any ATM location you provide, messages, and related correspondence.
• ATM-host applications: Contact name, email and telephone number, business name, address, telephone number, opening hours, and application details or subsequent placement correspondence.
• ATM transaction and wallet information: For every ATM customer, we collect a mobile telephone number. We use SMS verification codes as part of two-factor authentication. We also collect transaction date and time, machine or location, cash and cryptocurrency amounts, quoted exchange rates and transaction charges, payment status, transaction references, blockchain identifiers, wallet address, and related transaction communications. Blockchain transactions and wallet addresses may be publicly visible on the relevant blockchain.
• Identity and compliance information: Where required by law or our procedures, we may collect your name, date of birth, address, occupation, government-issued identification details, identification images, verification results, source-of-funds information, transaction purpose, and information needed to establish that you are acting on your own behalf. Verification providers may check information against public records, publicly available information and screening sources for identity verification, fraud prevention and legal compliance.
• Facial verification during KYC: Facial recognition and liveness testing are used only for customers completing our know-your-customer (KYC) process for transactions of $1,000.00 CAD or more. Our verification provider processes facial images or video and identification images to confirm that the person presenting the identification is its holder and is physically present. Verification information and results are processed to authenticate identity, prevent impersonation and support legal compliance. Where legally required, express consent is obtained before this processing.
• Customer acknowledgments, where collected: Confirmations that you own and control the destination wallet, act on your own behalf, and understand transaction risks.
• Identity authentication and dispute documentation, where collected: Identity-check records, signed acknowledgments, identification images, and photographs of a customer with government-issued photo identification. These records are used where reasonably necessary for identity authentication, security, fraud prevention, transaction reconciliation, dispute documentation, or establishing / defending legal claims.
• Website and system information: Essential cookies and technical information, such as browser or device details and security or error logs, used to operate and protect the website.

We seek to collect only information reasonably needed for identified purposes. ATM-related categories apply where those services and collection procedures are in use; they do not describe customer accounts or transaction processing on this website.

How we use information

We use contact and application information to respond to enquiries, review hosting opportunities, and communicate with you. For ATM services, we use information to authenticate customers, complete transactions, validate wallet instructions, apply service limits, provide support, investigate processing issues or disputes, and reconcile transactions. We also use information to prevent fraud, impersonation, unauthorized transactions and misuse; meet applicable legal and regulatory obligations; protect our legal rights; and maintain service reliability.

Consent and choices

Where consent is required, we seek consent appropriate to the circumstances and sensitivity of the information. Some collection, use or disclosure is required or otherwise authorized by law. You may ask about withdrawing consent, subject to legal or contractual restrictions. Declining optional information may limit optional services; withholding information needed to lawfully complete a transaction may prevent us from providing that service.

Identity verification and legal compliance

Where required or permitted by law, we collect, verify and retain customer, transaction and wallet information to meet applicable identification, record-keeping and other legal obligations. We may request information before, during or after a transaction. Transactions are not anonymous merely because they involve cryptocurrency.

Service providers and disclosures

Website hosting, storage and communications providers process information as needed to support the website and respond to enquiries. Where applicable, ATM operations, transaction processing, identity verification, compliance screening and technical-support providers may also process information needed for their services. We limit disclosures to information needed for the relevant purpose and require safeguards appropriate to its sensitivity.

If a provider processes information outside Canada, that information may be subject to the laws of the country where it is processed, including lawful access by local authorities. You can contact us about the providers and processing locations relevant to your information.

We may disclose personal information to authorities where required or permitted by law, including lawful disclosures to address fraud, threats or unlawful conduct. Where legally required in connection with a cryptocurrency transfer, identifying information may be shared with another cryptocurrency service provider through service providers supporting the transfer. Information may also be shared in a proposed or completed corporate transaction where legally permitted and subject to appropriate protections.

Website cookies and Google Maps

We use cookies and similar technologies where needed for essential website features and security. We do not add advertising trackers or automatically subscribe you to marketing communications. Your browser settings can restrict cookies, although some website features may then be unavailable.

Location pages and directory results can include embedded Google Maps previews. When a preview loads, your browser connects to Google, which receives technical request information such as your IP address and the website origin. Maps and other linked websites operate under their own privacy policies. Read Google’s Privacy Policy (https://policies.google.com/privacy) for its handling of information.

Safeguards

We use access controls and administrative, technical and physical safeguards appropriate to the sensitivity of the information, including identification images and customer photographs where collected. These measures are intended to reduce unauthorized access, loss, misuse, disclosure and alteration; no system can guarantee absolute security.

Never send us wallet seed phrases, private keys or passwords. We do not need these secrets for an ordinary ATM purchase. Do not submit identity documents through the website contact form or ordinary email; if verification is needed, ask us for an appropriate secure method.

Retention and deletion

We retain personal information for as long as necessary for the purposes described in this policy and to meet applicable legal requirements. Many transaction and compliance records must be retained for at least five years; the applicable period and starting point depend on the type of record. Information may be retained longer where necessary and legally permitted, including for an unresolved transaction, dispute, investigation or legal claim. Information no longer required for a lawful purpose is handled in accordance with applicable retention and disposal requirements.

Requests for deletion are subject to applicable law and may be limited by mandatory retention requirements or another lawful need to retain the information. BNMI cannot alter or delete records on a public blockchain.

Access, correction and privacy inquiries

Subject to applicable law, you may request access to or correction of your personal information, ask about our practices, or raise a privacy concern by contacting the Privacy Officer at contact@bitcoinnearme.ca or through https://bitcoinnearme.ca/contact/. Indicate that your enquiry concerns privacy. We may need to verify your identity through an appropriate method before responding. Legal exceptions may limit what we can disclose, change or delete.

Policy updates

We may update this policy as our services, technology or legal obligations change. We will post the revised policy and its effective date when it is published, and communicate material changes where required by law.